Manage Emergencies

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Review ASU travel guidance regarding COVID-19 before planning your trip.

To submit a Student or Faculty-led international travel request for approval, register your trip with the International Student Registry.

To create a Faculty or Staff international travel request, visit My ASU Trip.


Manage Emergencies


Establishing an Emergency Plan

All travel, regardless of destination, brings a certain level of inherent risk. Even if you are an experienced traveler, it is important to have an emergency plan that considers the following:

  • Destination information (e.g., lodging information, transportation plan, medical facilities, rules and regulations, currency, customs and cultural norms)

  • ASU and local emergency contacts

  • Potential risks or threats associated with the  destination

  • Action plans that respond to those risks

  • Familiarity with ASU travel resources available in the event of an incident such as the ASU International Insurance Travel Card 

For high threat level locations, you will be asked to share copies of your emergency plan with your supervisor and Risk Management prior to travel. 

Responding to an Incident

If you are involved in an incident overseas, follow your emergency plan and contact the appropriate support services:

  • If you need local assistance like police, ambulance, or fire department, call the equivalent of 911 for the country you are in.

    • For those registered in the ASU International Travel Registry, use the AlertTraveler app to call for local assistance.

  • If ASU employees require emergency medical, evacuation or other travel assistance, please call the 24/7 phone number located on your ASU International Travel Insurance Card.

  • To notify ASU, contact the ASU Police Department at 1-480-965-3456 as well as your supervisor, and request their assistance as necessary.

  • If you are involved in a crisis situation or you have a lost/stolen passport, contact the nearest U.S. Embassy or Consulate or call 1-202-501-4444.

For additional information, visit the US Department of State's page on emergencies abroad.

Reporting an Incident

Once the emergency has been addressed, report the incident to ASU. Start with your immediate supervisor. To document the incident, keep a written log, detailing the dates, times, places and descriptions of what occurred.


All accidents and injuries occurring at work or in the course of employment must be reported to the employee's supervisor, even if no medical attention is required. For more information visit:

If the incident involves injury to a non-ASU party or damage to or theft of ASU property, please contact Risk Management at or review the Risk Management website for claims reporting information.